Dr. Roy S. Chuck, MD PHD talks to Haute MD about his expertise in LASIK and where technology is headed.
- What is your approach to customer satisfaction?
To listen closely and find out exactly what our patients’ expectations are so that we can make sure to meet and exceed them.
- What characteristics separate a great doctor from a good one?
Aside from a complete knowledge base and outstanding technical skills, the abilities to listen, understand, feel and smile are required to do a proper job.
- How do you keep abreast of the latest advances and techniques in LASIK/ophthalmic medicine?
Being leaders in the field not only means that we listen and learn, but just as importantly, that we teach, study and create as well. We have the luxury of being a lead department at Albert Einstein College of Medicine and Montefiore Medical Center in New York City where our job is all of these important things. In fact, our motto is “Visionary Medicine,” and we mean it.
- How should patients prepare for a LASIK procedure?
Be prepared for a proper, and sometimes lengthy, assessment visit. Bring any previous eye exam records, glasses and contact lenses available. Be prepared to voice your expectations, and then to have them met.
- What new projects are you working on?
Besides improving the LASIK operation as we now know it, my research group is designing next phase corneal reshaping therapies that will hopefully be less invasive and even more comfortable in the future. In the meantime, I am proud of the fact that LASIK is already such a great operation with solid, long lasting results. Improving upon it is not an easy task, but the pursuit of progress dictates that we must try.
- Tell us about your favorite hobby.
As I get older, the serenity and challenge of fishing has become more and more appealing to me. However, on the flip side, we have 3 children and life is often times still far from serene. Not a bad thing at all though, as my favorite hobby is really pursuing the sports with my kids that I grew up playing. If they love it, then I love it even more.
Dr. Roy Chuck is a Berkeley-trained engineer, who graduated medical school from Columbia with a combined MD-PhD. He went on to chief residency at Washington University/Barnes Hospital, and then LASIK fellowship at USC. Today, Dr. Roy Chuck is Chairman of Ophthalmology at Albert Einstein College of Medicine. He has led 5 FDA studies of vision correction, and authored over 100 peer-reviewed papers and 10 book chapters. He also holds multiple patents. Prior to joining Einstein-Montefiore, Dr. Roy Chuck was professor of Engineering/Ophthalmology at UCI, and Tom Clancy Professor and Director of Refractive Surgery at Johns Hopkins. During his career, Dr. Roy Chuck has performed many thousands of LASIK surgeries, as well as thousands of cataract and corneal transplant procedures. Read more about Dr. Chuck here.